Privacy Policy

Power Splitter is a mobile application that provides power monitoring and related services. The app may allow users to register accounts, monitor power-related information, access service features, receive customer support, and make payments where applicable.

We may collect the following personal information from users:

• Full name
• Email address
• Phone number
• Device data, such as device type, operating system, device identifiers, app usage data, and technical logs

We collect this information mainly when you register for an account or use the features of the Power Splitter app.

We collect personal information through:

• Account registration
• Use of the Power Splitter mobile app
• Use of the Power Splitter website
• Customer support communications
• Payment-related interactions
• App analytics and technical monitoring tools

We do not use cookies in the Power Splitter mobile app. The Power Splitter website may use strictly necessary session cookies for login and account-related features.

We use your personal information for the following purposes:

• To create and manage your user account
• To provide, operate, and improve the Power Splitter app
• To provide power monitoring and related services
• To process payments and transactions
• To respond to customer support requests
• To send service-related messages and important updates
• To send marketing communications, where permitted by law or with your consent
• To analyze app performance and improve user experience
• To detect, prevent, and address security issues, fraud, or misuse
• To comply with applicable legal and regulatory obligations

Where required by applicable law, we process your personal information based on one or more lawful grounds, including:

• Your consent
• Performance of a contract with you
• Compliance with legal obligations
• Our legitimate interests in operating, securing, and improving our services
• Processing necessary for payment, account management, customer support, and service delivery

We may use trusted third-party service providers to support the operation of Power Splitter, including:

• Firebase
• Cloud storage providers
• Payment processors
• Analytics and app performance tools

These third-party providers may process personal information only as necessary to provide their services to us, support app functionality, process payments, store data, or help us improve the app.

We do not sell your personal information.

We may share your personal information with payment processors where necessary to process transactions. We may also share information with service providers who help us operate the app, store data, provide analytics, secure our systems, or provide customer support.

We may disclose personal information if required to do so by law, regulation, court order, government authority, or where necessary to protect our rights, users, systems, or the public.

Payments made through Power Splitter may be processed by third-party payment processors such as Paystack or other payment service providers.

We do not directly store your full payment card details unless expressly stated. Payment information is handled by the applicable payment processor according to its own security and privacy practices.

We keep your personal information for as long as your account remains active or as long as necessary to provide our services.

When you delete your account, we will delete or anonymize your personal information, unless we are required to retain certain information for legal, regulatory, accounting, fraud prevention, dispute resolution, or security purposes.

You may request account deletion by contacting us at support@nanowattz.com.

You may also request deletion of your account and personal data through the links below.

After receiving your request, we may need to verify your identity before deleting your account. Once verified, we will process your request in accordance with applicable law.

Subject to applicable law, you may have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate or incomplete personal information
• Request deletion of your personal information
• Object to or restrict certain processing activities
• Opt out of marketing communications
• Request data portability, where applicable
• Withdraw consent where processing is based on consent
• Lodge a complaint with a relevant data protection authority

To exercise your rights, contact us at support@nanowattz.com.

We may send you marketing communications about Power Splitter, updates, offers, or related services.

You may opt out of marketing communications at any time by following the unsubscribe instructions in our messages or by contacting us at support@nanowattz.com.

Even if you opt out of marketing messages, we may still send you important service, account, payment, security, or legal notifications.

We use reasonable technical and organizational safeguards to protect your personal information. These safeguards may include:

• Encryption
• Access controls
• Secure hosting
• Password protection
• Monitoring and logging
• Security reviews and system protections

However, no method of data transmission or storage is completely secure. We cannot guarantee absolute security, but we take reasonable steps to protect your information against unauthorized access, loss, misuse, alteration, or disclosure.

Your personal information may be processed, stored, or transferred outside Nigeria, including in countries where our service providers, cloud storage providers, or payment processors operate.

Where we transfer personal information internationally, we take reasonable steps to ensure that appropriate safeguards are in place in accordance with applicable data protection laws.

Power Splitter is not intended for children.

We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without appropriate consent, we will take reasonable steps to delete that information.

Power Splitter does not use cookies in the mobile app.

The Power Splitter website may use strictly necessary cookies only to keep users logged in and support account-related website features.

We do not use website cookies for advertising, retargeting, or cross-site tracking.

However, the app may use device data, analytics tools, or technical logs to support app performance, security, troubleshooting, and service improvement.

We may update this Privacy Policy from time to time.

If we make changes, we will notify users by email using the email address provided during registration and/or through a push notification in the Power Splitter app.

The updated Privacy Policy will take effect from the date stated at the top of the policy.